April 2, 2015 – In This Issue: WORKING SMART CONNECTING THE WORDS NEW OPPORTUNITIES FOR OUR MEMBERS PUBLISH ONLINE RFPs. WORKING SMART – THE ART OF DELEGATION We all tend to take on too much ourselves – we’re human.  …

As managers and/or entrepreneurs, we all too often tend to think we, “can do it all”. Spoiler Alert – No one can be good at every task and skill that is required to run a small business or manage an …

Content Marketing is gaining in popularity and those that once said, “I don’t have time”, are now weighing the time commitment against the benefits. All for good reason, Content Marketing works, but you need to start with an organized foundation. …

  March 11, 2015 – In This Issue: 10 CRITICAL ERRORS TO AVOID WHEN DEVELOPING A STRATEGIC PLAN FREE WEBINAR – LEADING LOCAL GOVERNMENT TEAMS A LITTLE ABOUT US FEATURED CONSULTANTS 10 CRITICAL ERRORS YOU MUST AVOID IN DEVELOPING A SUCCESSFUL …

Article by SmartDraw – January 2014 A new year is a great time for re-thinking your organization’s strategy. But all strategic plans are not created equal. Successful strategic planning involves awareness and avoidance of common, critical mistakes that doom many …

40% Savings for Public Sector & Not-for-Profit Organizations Each year, Customer Service Professional’s Network (www.myCSPN.com) hosts a conference for customer service professionals.  Conference delegates include leaders from municipalities, various levels of government and corporations.  Join us to expand your knowledge in sessions presented …

  January 30, 2015 – In This Issue: 6 YRS & COUNTING FOR ACCESSIBLE WEBSITES SPONSORED WEBINAR – FREE FOR CONSULTANTS muniSERV UPDATES RFPs, BIDS & TENDERS 6 YRS AND COUNTING FOR ACCESSIBLE WEBSITES! While there are 10 years before …

There are 10 years until a fully Accessible Ontario – but there are less than 6 years for websites to be compliant. Will you and your website be ready?  https://www.linkedin.com/pulse/6-years-counting-accessible-websites-susan-shannon?trk=prof-post The Ontario government enacted the Accessibility for Ontarians with Disabilities …

  December 10, 2014 – In This Issue: HOW ARE YOU USING SOCIAL MEDIA IN YOUR MUNICIPALITY? TELL US COLLABORATION WITH OTHERS TO ASSIST MUNICIPALITIES FEATURED CONSULTANTS HOW ARE YOU USING SOCIAL MEDIA IN YOUR MUNICIPALITY? Municipalities are often skeptical …

  December 10, 2014 – In This Issue: HOW ARE YOU USING SOCIAL MEDIA IN YOUR MUNICIPALITY? TELL US COLLABORATION WITH OTHERS TO ASSIST MUNICIPALITIES FEATURED CONSULTANTS HOW ARE YOU USING SOCIAL MEDIA IN YOUR MUNICIPALITY? Municipalities are often skeptical …